Contact

MENSCH & KATZE
Bettina von Stockfleth

Landline:
+49 (0) 4181 / 944 93 70

If I am unavailable, please leave a message with your name and phone number as well as a brief description of the reason for your call.

Legal Info

Information according to § 5 TMG and person responsible for the contents of this website according to § 55 (2) RStV:

Bettina von Stockfleth, M.A.
Gertrudenstraße 79
21244 Buchholz in der Nordheide
Germany

Picture Credits

All pictures published on the MENSCH & KATZE website are protected by copyright law. Copyright holders of the photographs published on this site are: Oliver Giel (Tierfoto Giel), Vivien Venzke and Bettina von Stockfleth.

Liability for the Contents of this Website

The contents of the MENSCH & KATZE internet pages have been created with utmost care. However, I will not guarantee the accuracy, completeness and topicality of the information on this website.

As a service provider, I am responsible according to § 7 (1) TMG for own contents on these pages based on general laws. However, according to §§ 8 to 10 TMG, I am not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information in accordance with general laws remain unaffected by this. However, I will only be held liable in this respect from the time of knowledge of a concrete violation of a law. As soon as I become aware of such infringements, I will remove the respective contents immediately.

Liability for Links

The web pages of cat behavior therapist Bettina von Stockfleth, MENSCH & KATZE – Behavior Counseling & Therapy contain links to external websites operated by third parties, on whose contents the provider has no influence. Therefore Bettina von Stockfleth will not be held liable for the contents of foreign websites. As soon as infringements of a law become known, the corresponding links will be removed immediately.

Copyright

The contents and works on these pages created by the operators of this site are subject to German copyright law. Duplication, processing, distribution and any form of commercialization of such material beyond the scope of copyright law shall require the prior written consent of its respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use. Insofar as the contents on this site were not created by the operator, the copyrights of third parties are respected. In particular, contents of third parties are labeled as such.

Data Privacy Statement

This data privacy statement explains to you the nature, scope and purpose of the processing of personal data (hereinafter referred to as “data”) presented online on this website and associated websites, of functions and contents as well as external online presences, such as our social media profiles (hereinafter jointly referred to as “online contents”). With regard to the terms used, such as “processing” or “person responsible,” we refer to the definitions in art. 4 of the Basic German Data Protection Regulation (Datenschutzgrundverordnung = DSGVO).

Person Responsible:

Bettina von Stockfleth / MENSCH & KATZE
Gertrudenstr. 79
21244 Buchholz i.d. Nordheide
Germany
E-mail address: kontakt@mensch-und-katze.de
Owner: Bettina von Stockfleth
Contact: https://www.mensch-und-katze.de/kontakt/

Types of Processed Data:

Inventory data (e.g. names, addresses).
Contact data (e.g. e-mail addresses, telephone numbers).
Content data (e.g. text, photographs, videos).
Usage data (e.g. visited websites, interest in contents, access times).
Meta/communication data (e.g. device information, IP addresses).

Categories of Persons Referred to Here:

Visitors and users of data presented on this website (hereinafter referred to collectively as “users”).

Purpose of processing

Provision of data presented on this website, its functions and contents.
Answering contact requests and communication with users.
Security measures.
Range measurement/marketing

Terms used

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier (e.g. a cookie) or to one or more specific characteristics which express the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person, is regarded as identifiable.

“Processing” means any operation carried out with or without the aid of automated processes, or set of operations, involving personal data. The term is broad and covers practically every handling of data.

“Pseudonymization” means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without additional information, provided that such additional information is kept separately and is subject to technical and organizational measures ensuring that the personal data are not attributed to an identified or identifiable natural person.

“Profiling” means any automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to the work performance, economic status, health, personal preferences, interests, reliability, conduct, whereabouts or movements of that natural person.

The “controller” is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data.

“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Applicable Law

In accordance with art. 13 DSGVO, we inform you of the legal basis of our data processing. If the legal basis is not mentioned in the data protection regulation, the following applies: The legal basis for obtaining consent is art. 6 (1) lit. a and art. 7 DSGVO, the legal basis for processing in order to provide our services and fulfill contractual obligations as well as answer inquiries is art. 6 (1) lit. b DSGVO, the legal basis for processing in order to fulfill our legal obligations is art. 6 (1) lit. c DSGVO, and the legal basis for processing in order to safeguard our legitimate interests is art. 6 (1) lit. f DSGVO. In the event that vital interests of the data subject or another natural person make processing of personal data necessary, art. 6 (1) lit. d DSGVO serves as the legal basis.

Security Measures

In accordance with art. 32 DSGVO, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk, taking into account the state of the art, the implementation costs and the nature, extent, circumstances and purposes of the processing as well as to different probabilities of occurrence and severity of the risk to the rights and freedoms of natural persons.

In particular, these measures include safeguarding the confidentiality, integrity and availability of data by controlling physical access to the data as well as access to inputting, forwarding, securing and separating the data. In addition, we have established procedures to ensure the exercise of data subjects’ rights, the deletion of data and the reaction to data threats. Furthermore, we take the protection of personal data into account as early as during the development or selection of hardware, software and procedures in accordance with the principle of data protection through technology design and data protection-friendly default settings (art. 25 DSGVO).

Cooperation with Processors of Contractual Data and Third Parties

Insofar as we disclose data to other persons and companies (contract processors or third parties) within the scope of our processing, transfer these data to them or otherwise grant them access to the data, this shall only take place on the basis of legal permission (e.g. if a transfer of the data to third parties, such as payment service providers, pursuant to art. 6 (1) lit. b DSGVO is necessary for fulfillment of the contract), if you have consented to this, if a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts etc.).

If we commission third parties with the processing of data on the basis of a so-called “order processing contract,” this is done on the basis of art. 28 DSGVO.

Transfers to Third Countries

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)), or if this is done in the context of the use of third-party services or the disclosure or transfer of data to third parties, this will only occur if it is done to fulfill our (pre)contractual obligations, on the basis of your consent, a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or allow the data to be processed in a third country only if the special requirements of art. 44ff. DSGVO are met, that is the processing takes place on the basis of special guarantees, for example, such as the officially recognized determination of a data protection level according to EU law (e.g. for the USA the “Privacy Shield”) or observance of officially recognized special contractual obligations (so-called “standard contract clauses”).

Rights of Data Subjects

You have the right to request confirmation as to whether the data in question will be processed and to obtain information about this data and further information as well as a copy of the data in accordance with art. 15 DSGVO.

Pursuant to art. 16 DSGVO, you have the right to request the completion or the correction of incorrect data of data concerning your person.

Pursuant to art. 17 DSGVO, you have the right to demand that such data be deleted immediately or, alternatively, to demand that the processing of the data be restricted pursuant to art. 18 DSGVO.

You have the right to demand that you receive the data concerning you which you have made available to us and to have these data transferred to other responsible parties in accordance with art. 20 DSGVO.

You also have the right, pursuant to art. 77 DSGVO, to file a complaint with the respective supervisory authority.

Right of Withdrawal

You have the right to revoke consents granted pursuant to art. 7 (3) DSGVO with effect for the future.

Right of Objection

You may object at any time to the future processing of the data concerning you in accordance with art. 21 DSGVO. In particular, you may object to the processing of your data for the purposes of direct marketing.

Cookies and Right of Objection Regarding Direct Marketing

“Cookies” are small files that are stored on the user’s computer. Different data can be stored in cookies. A cookie is primarily used to store information about a user (or about the device on which the cookie is stored) during or after the user’s visit to an online service. Temporary cookies, i.e. “session cookies” or “transient cookies” are cookies that are deleted after a user has left an online service and closed her/his browser. For example, the contents of an online shop’s shopping basket or a login status can be stored in such a cookie. Cookies which are referred to as “permanent” or “persistent” remain stored even after the browser has been closed. For example, the login status can be saved if users visit the respective online service after several days. Likewise, user interests can be stored in such a cookie to be used for range measurement or marketing purposes. “Third party cookies” are cookies that are offered by providers other than the person responsible for operating the online service (whereas cookies of the responsible person are referred to as “first party cookies”).

We may use temporary and permanent cookies and explain this in the context of our data protection terms.

If users do not wish cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the browser’s system settings. The exclusion of cookies may lead to functional restrictions of this online service.

A general objection to the use of cookies for online marketing purposes can be raised for a large number of services, especially in the case of tracking, via the USA’s website http://www.aboutads.info/choices/ or the EU’s website http://www.youronlinechoices.com/. In addition, cookie storage can be avoided by switching it off in the browser settings. Please note that in this case not all functions of this online service can be used.

Deletion of Data

The data processed by us will be deleted or their processing restricted in accordance with art. 17 and 18 DSGVO. Unless expressly stated in the data protection regulation, the data stored by us will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them. If the data are not deleted because they are required for other and legally permissible purposes, their processing will be restricted, i.e. the data will be blocked and not processed for other purposes. This applies, for example, to data that must be stored for commercial or tax reasons.

According to legal requirements in Germany, the data is stored for 10 years in accordance with §§ 147 (1) AO, 257 (1) nos. 1 and 4, (4) HGB (German Commercial Code) (books, records, management reports, accounting records, commercial books, documents relevant for taxation etc.) and 6 years in accordance with § 257 (1) nos. 2 and 3, (4) HGB (German Commercial Code) (commercial letters).

Therapeutic Services and Coaching

We process the data of our clients and interested parties as well as those of other clients or contractual partners (uniformly referred to as “clients”) in accordance with art. 6 (1) lit. b) DSGVO in order to provide them with our contractual or pre-contractual services. The data processed, the type, scope and purpose and necessity of their processing are determined by the underlying contractual relationship. The processed data basically include inventory and master data of the clients (e.g. name, address etc.), as well as contact data (e.g. e-mail address, telephone number etc.), contract data (e.g. services used, fees, names of contact persons etc.) and payment data (e.g. bank details, payment history etc.).

Within the scope of our services, we may also process special categories of data in accordance with art. 9 (1) DSGVO, in particular information on the health of clients, possibly with reference to their sexual life or sexual orientation, ethnic origin or religious or ideological convictions. To this end, we obtain, if necessary, an express request in accordance with art. 6 (1) lit. a., art. 7, art. 9 (2) lit. a. DSGVO and otherwise process the special categories of data for health care purposes on the basis of art. 9 (2) lit. h. DSGVO, § 22 (1) no. 1 b. BDSG.

Insofar as is necessary for the fulfillment of the contract or required by law, we disclose or transmit the client’s data within the scope of communication with other specialists, third parties involved in the performance of the contract, such as accounting offices or comparable service providers, if this is necessary or typical for the provision of our services pursuant to art. 6 (1) lit b. DSGVO; if we are legally obliged according to art. 6 (1) lit c. DSGVO; or if this serves our interests or those of our clients in efficient and cost-effective health care as a legitimate interest pursuant to art. 6 (1) lit f. DSGVO or if it is necessary pursuant to art. 6 (1) lit. d. DSGVO in order to protect the vital interests of clients or another natural person or within the scope of a consent pursuant to art. 6 (1) lit. a., art. 7 DSGVO.

The data are deleted when they are no longer required for the fulfillment of contractual or statutory duties of care and for the handling of any warranty and comparable obligations, whereby the necessity of storing the data is reviewed every three years; otherwise the statutory duties of storage apply.